Payout

When performing a payout, the customer initiates a payout and then just waits for the funds to be credited to their account. The customer themself doesn't participate in the payout processing procedure.

Countries and regions Bolivarian Republic of Venezuela
Payment currencies VES
Payment amount limits Contact your key account manager at Monetix for details. Also you can check the payment amount limits in your project by using Dashboard.
Payment processing time Contact your key account manager at Monetix for details.
Currency conversion On the Monetix side
Refund
Onboarding and access fee Contact your key account manager at Monetix for details.

Operations support

Interfaces
Payment Page Gate Dashboard
Payout

You can check the payment amount limits in your project by using Dashboard. To check your payment amount limits, go to Dashboard, select the Projects section, and then click the Payment methods tab.

The following sections provide more information about the payment processing flow and the analysis of completed payments.

Payout by using Gate

General information

To perform a payout by using Gate with the Pago Movil payment method:

  1. Send a request with all the required parameters and signature to the Monetix URL.
  2. Accept the callback with the payout result from the payment platform.

The following picture provides the details of the payout processing flow in the Pago Movil payment method.

Figure 1. Payout processing flow when performing a payout by using Gate
  1. The customer initiates a payout in your system.
  2. Your system sends the payout request to the Monetix payment platform.
  3. The payment platform sends you a response in which it acknowledges your request and provides the request validation result. (For more information about the response format, see Response structure.)
  4. The payment platform processes the request and forwards it to the provider service.
  5. The provider service informs the payment platform about the payout result.
  6. The payment platform sends a callback with the payout result to your system.
  7. Your system sends the payout result to the customer.

Request

This section provides the instructions on how to build the request for payout with the Pago Movil payment method.

HTTP request method POST
Request body format JSON
API endpoint/v2/payment/bank-transfer/pagomovil/payout
Full API endpoint specification /v2/payment/bank-transfer/{payment_method}/payout
Table 1. Basic parameters of a payout request

strictly required—the parameter must be in the initial request.
ObjectObject/Parameter Description

general
object
strictly required

project_id
integer
strictly required

Project ID you obtained from Monetix when integrating.

Example: 1234

payment_id
string
strictly required

Payment ID unique within your project.

Example: payment_47

signature
string
strictly required

Signature created after you've specified all the request parameters. For more information about signature generation, see Signature generation and verification.

customer
object
strictly required

id
string
strictly required

Unique ID of the customer within your project.

Example: customer_123

ip_address
string
strictly required

IP address of the customer's device.

Example: 198.51.100.47

first_name
string
strictly required

Customer's first name.

Example: John

last_name
string
strictly required

Customer's last name.

Example: Doe

email
string
strictly required

Customer's email.

Example: johndoe@example.com

identify
object
strictly required

doc_number
string
strictly required

Customer's ID card (Documento de identidad) number, must begin with one of the letters: V or E which are followed by eight digits.

Example: V12345678

account
object
strictly required

number
string
strictly required

Customer's phone number linked to the account (consists of 11 digits, without a country code) or customer's account number.

Example: 12345678901

type
string
strictly required

Customer's account type.

Possible values:

  • CAH—savings account (Cuenta ahorro)
  • CCR—current account (Cuenta corriente)

Example: CCR

bank_id
integer
strictly required

Customer's bank ID. For information on how to get the list of the supported banks IDs, see Banks available for payout.

Example: 79212

payment
object
strictly required

currency
string
strictly required

Code of the payment currency in the ISO-4217 alpha-3 format.

Example: VES

amount
integer
strictly required

Payment amount in minor currency units without any decimal point or comma except for the cases when the currency doesn't have any minor currency units.

If the currency doesn't have any minor units (i.e. the number of digits for minor currency units is zero), set this parameter to the amount in the major currency units. To check whether the currency has any minor units, see Currency codes.

Example: 100.00 VES must be sent as 10000

You can also add any other optional parameters to the payout request, if necessary. For the list of all the parameters available in Gate, see API Reference.

Here is an example of the data from a request to initiate a payout with the Pago Movil payment method:

Figure 2. Example of the payout request body
{
    "general": {
        "project_id": 1234,
        "payment_id": "payment_47",
        "signature": "kUi2x9dKHAVNU0FYldJrxh4yo+52Kt8KU+Y19vySO/RLUkDJrOcZzUCwX6R/ekpZhkIQg=="
    },
    "customer": {
        "id": "customer_123",
        "ip_address": "198.51.100.47",
        "first_name": "John",
        "last_name": "Doe",
        "email": "johndoe@example.com",
        "identify": {
            "doc_number": "V12345678"
        }
    },
    "account": {
        "number": "12345678901",
        "type": "CCR",
        "bank_id": 79212
    },
    "payment": {
        "currency": "VES",
        "amount": 10000
    }
}

Callback

In the Pago Movil payment method, the payment platform returns the payout result in a callback. For the information about the callback structure, see Callbacks in Gate.

The following is an example of a callback body with the information about a successfully completed payout.

Figure 3. Example of the data from a successful payout callback
{
    "project_id": 1234,
    "payment": {
        "id": "payment_47",
        "type": "payout",
        "status": "success",
        "date": "2024-12-07T19:08:45+0000",
        "method": "Pago Movil Bank Transfer",
        "sum": {
            "amount": 10000,
            "currency": "VES"
        },
        "description": ""
    },
    "customer": {
        "id": "customer_123"
    },
    "operation": {
        "id": 47,
        "type": "payout",
        "status": "success",
        "date": "2024-12-07T19:08:45+0000",
        "created_date": "2024-12-07T19:08:05+0000",
        "request_id": "1a23456bc7890de",
        "sum_initial": {
            "amount": 10000,
            "currency": "VES"
        },
        "sum_converted": {
            "amount": 10000,
            "currency": "VES"
        },
        "code": "0",
        "message": "Success",
        "provider": {
            "id": 12345,
            "payment_id": "123abc123-123",
            "auth_code": ""
        }
    },
    "signature": "U7HQO7ToISZhMPKdM4XrUKQtoYzFvoB3cs9CRd4xeYG2Q=="
}

The following is an example of a callback for a declined payout.

Figure 4. Example of the data from a declined payout callback
{
    "project_id": 1234,
    "payment": {
        "id": "payment_47",
        "type": "payout",
        "status": "decline",
        "date": "2024-12-07T19:08:45+0000",
        "method": "Pago Movil Bank Transfer",
        "sum": {
            "amount": 10000,
            "currency": "VES"
        },
        "description": ""
    },
    "customer": {
        "id": "customer_123"
    },
    "operation": {
        "id": 47,
        "type": "payout",
        "status": "decline",
        "date": "2024-12-07T19:08:45+0000",
        "created_date": "2024-12-07T19:08:05+0000",
        "request_id": "1a23456bc7890de",
        "sum_initial": {
            "amount": 10000,
            "currency": "VES"
        },
        "sum_converted": {
            "amount": 10000,
            "currency": "VES"
        },
        "code": "20000",
        "message": "General decline",
        "provider": {
            "id": 12345,
            "payment_id": "123abc123-123",
            "auth_code": ""
        }
    },
    "signature": "U7HQO7ToISZhMPKdM4XrUKQtoYzFvoB3cs9CRd4xeYG2Q=="
}

Related topics

Payout by using Dashboard

To make a payout through Dashboard, the merchant sends a request and receives a notification with the request processing result. There are two ways to initiate payouts through Dashboard:
  • single payout—you specify the currency and amount for a payout available for this method and fill in all the fields required for the selected payment method on the Dashboard pages.
  • as a part of a mass payment—all the parameters are specified in a CSV file. Refer to the Payouts by using Gate section for the parameters required by your payment method.

Information about completed payouts is available for viewing in the Payments and Manual Payments sections of Dashboard.

For more information about payout processing by using Dashboard, see Performing payouts.

Banks available for payout

Supported banks

In the Pago Movil payment method, payments are performed through the banks the payment method supports. For the payout to be performed, your request must contain the ID of the customer's bank in the account.bank_id parameter.

The table below lists the banks available for payout in the Pago Movil payment method.

Table 2. Banks available for payout
BankID
100% BANCO74602
BANCAMIGA74652
BANCO ACTIVO74642
Banco Agrícola de Venezuela C.A.83982
Banco Caroni79222
Banco de la Fuerza Armada Nacional Bolivariana83992
Banco de la Gente Emprendedora C.A.83962
Banco de Venezuela79212
BANCO DEL CARIBE74562
BANCO DEL TESORO74612
Banco Digital de los Trabajadores (BICENTENARIO)74672
BANCO EXTERIOR74572
Banco Fondo Común, C.A Banco Universal83872
Banco Internacional de Desarrollo79242
BANCO MERCANTIL74552
BANCO NACIONAL DE CREDITO74662
BANCO PLAZA74592
BANCO PROVINCIAL74522
BANCO SOFITASA74582
BANCO VENEZOLANO DE CREDITO74542
BANCRECER74622
Banesco72432
Banplus Banco Universal79252
DelSur, Banco Universal C.A.83972
MIBANCO74632
N58 Banco Digital, Banco Microfinanciero84002

The table with the list of banks is provided for informational purposes only. It may change without notice. To get the current list of banks the Pago Movil payment method supports, contact your key account manager at Monetix.