Payout

When performing a payout, the customer initiates a payout and then just waits for the funds to be credited to their account. The customer themself doesn't participate in the payout processing procedure.

Countries and regions Philippines
Payment currencies PHP
Payment amount limits Contact your key account manager at Monetix for details. Also you can check the payment amount limits in your project by using Dashboard.
Payment processing time Contact your key account manager at Monetix for details.
Currency conversion On the Monetix side
Refund
Onboarding and access fee Contact your key account manager at Monetix for details.

Operations support

Interfaces
Payment Page Gate Dashboard
Payout

You can check the payment amount limits in your project by using Dashboard. To check your payment amount limits, go to Dashboard, select the Projects section, and then click the Payment methods tab.

The following sections provide more information about the payment processing flow and the analysis of completed payments.

Payout by using Gate

General information

To perform a payout by using Gate with the Philippines Payment Centers payment method:

  1. Send a request with all the required parameters and signature to the Monetix URL.
  2. Accept the callback with the payout result from the payment platform.

The following picture provides the details of the payout processing flow in the Philippines Payment Centers payment method.

Figure 1. Payout processing flow when performing a payout by using Gate
  1. The customer initiates a payout in your system.
  2. Your system sends the payout request to the Monetix payment platform.
  3. The payment platform sends you a response in which it acknowledges your request and provides the request validation result. (For more information about the response format, see Response structure.)
  4. The payment platform processes the request and forwards it to the provider service.
  5. The provider service informs the payment platform about the payout result.
  6. The payment platform sends a callback with the payout result to your system.
  7. Your system sends the payout result to the customer.

Request

This section provides the instructions on how to build the request for payout with the Philippines Payment Centers payment method.

HTTP request method POST
Request body format JSON
API endpoint/v2/payment/cash/philippines/payout
Full API endpoint specification /v2/payment/cash/{payment_method}/payout
Table 1. Basic parameters of a payout request

strictly required—the parameter must be in the initial request.

ObjectParameterDescription

general
object
strictly required

project_id
integer
strictly required

Project ID you obtained from Monetix when integrating.

Example: 1234

payment_id
string
strictly required

Payment ID unique within your project.

Example: payment_47

signature
string
strictly required

Signature created after you've specified all the request parameters. For more information about signature generation, see Signature generation and verification.

customer
object
strictly required

id
string
strictly required

Unique ID of the customer within your project.

Example: customer_123

ip_address
string
strictly required

IP address of the customer's device.

Example: 198.51.100.47

first_name
string
strictly required

Customer's first name.

Example: John

last_name
string
strictly required

Customer's last name.

Example: Doe

email
string
strictly required

Customer's email.

Example: johndoe@example.com

phone
string
strictly required

Customer phone number.

Example: 6312345678

day_of_birth
string
strictly required

Customer's date of birth, in the DD-MM-YYYY format.

Example: 29-12-1984Philippines

address
string
strictly required

Customer's address of residence.

Example: 123 Sesame street

city
string
strictly required

Customer's city of residence.

Example: Pasig

country
string
strictly required

Customer's country of residence.

Example: PH

state
string
strictly required

Customer's state or region of residence.

Example: Metro Manila

district
string
strictly required

Customer's district of residence.

Example: Udong

citizenship
string
strictly required

Customer's state of citizenship.

Example: Philippines

account
object
strictly required

bank_id
integer
strictly required

Cash pick-up point service ID.

Example: 1621

payment
object
strictly required

currency
string
strictly required

Code of the payment currency in the ISO-4217 alpha-3 format.

Example: PHP

amount
integer
strictly required

Payment amount in minor currency units without any decimal point or comma except for the cases when the currency doesn't have any minor currency units.

If the currency doesn't have any minor units (i.e. the number of digits for minor currency units is zero), set this parameter to the amount in the major currency units. To check whether the currency has any minor units, see Currency codes.

Example: 10.00 PHP must be sent as 1000

description
integer
strictly required

Operation description.

Example: Operation description.

You can also add any other optional parameters to the payout request, if necessary. For the list of all the parameters available in Gate, see API Reference.

Here is an example of the data from a request to initiate a payout with the Philippines Payment Centers payment method:

Figure 2. Example of the payout request body
{
    "general": {
        "project_id": 1234,
        "payment_id": "payment_47",
        "signature": "kUi2x9dKHAVNU0FYldJrxh4yo+52Kt8KU+Y19vySO/RLUkDJrOcZzUCwX6R/ekpZhkIQg=="
    },
    "customer": {
        "id": "customer_123",
        "ip_address": "198.51.100.47",
        "first_name": "John",
        "last_name": "Doe",
        "email": "johndoe@example.com",
        "phone": "6312345678",
        "day_of_birth": "29-12-1984",
        "address": "123 Sesame street",
        "city": "Pasig",
        "country": "PH",
        "state": "Metro Manila",
        "district": "Udong",
        "citizenship": "Philippines"
    },
    "account": {
        "bank_id": 1621
    },
    "payment": {
        "currency": "PHP",
        "amount": 1000,
        "description": "Description"
    }
}

Callback

In the Philippines Payment Centers payment method, the payment platform returns the payout result in a callback. For the information about the callback structure, see Callbacks in Gate.

The following is an example of a callback body with the information about a successfully completed payout.

Figure 3. Example of the data from a successful payout callback
{
    "project_id": 1234,
    "payment": {
        "id": "payment_47",
        "type": "payout",
        "status": "success",
        "date": "2024-12-07T19:08:45+0000",
        "method": "Philippines Cash",
        "sum": {
            "amount": 1000,
            "currency": "PHP"
        },
        "description": ""
    },
    "customer": {
        "id": "customer_123"
    },
    "operation": {
        "id": 47,
        "type": "payout",
        "status": "success",
        "date": "2024-12-07T19:08:45+0000",
        "created_date": "2024-12-07T19:08:05+0000",
        "request_id": "1a23456bc7890de",
        "sum_initial": {
            "amount": 1000,
            "currency": "PHP"
        },
        "sum_converted": {
            "amount": 1000,
            "currency": "PHP"
        },
        "code": "0",
        "message": "Success",
        "provider": {
            "id": 12345,
            "payment_id": "123abc123-123",
            "auth_code": ""
        }
    },
    "signature": "U7HQO7ToISZhMPKdM4XrUKQtoYzFvoB3cs9CRd4xeYG2Q=="
}

The following is an example of a callback for a declined payout.

Figure 4. Example of the data from a declined payout callback
{
    "project_id": 1234,
    "payment": {
        "id": "payment_47",
        "type": "payout",
        "status": "decline",
        "date": "2024-12-07T19:08:45+0000",
        "method": "Philippines Cash",
        "sum": {
            "amount": 1000,
            "currency": "PHP"
        },
        "description": ""
    },
    "customer": {
        "id": "customer_123"
    },
    "operation": {
        "id": 47,
        "type": "payout",
        "status": "decline",
        "date": "2024-12-07T19:08:45+0000",
        "created_date": "2024-12-07T19:08:05+0000",
        "request_id": "1a23456bc7890de",
        "sum_initial": {
            "amount": 1000,
            "currency": "PHP"
        },
        "sum_converted": {
            "amount": 1000,
            "currency": "PHP"
        },
        "code": "20000",
        "message": "General decline",
        "provider": {
            "id": 12345,
            "payment_id": "123abc123-123",
            "auth_code": ""
        }
    },
    "signature": "U7HQO7ToISZhMPKdM4XrUKQtoYzFvoB3cs9CRd4xeYG2Q=="
}

Payout by using Dashboard

To make a payout through Dashboard, the merchant sends a request and receives a notification with the request processing result. There are two ways to initiate payouts through Dashboard:
  • single payout—you specify the currency and amount for a payout available for this method and fill in all the fields required for the selected payment method on the Dashboard pages.
  • as a part of a mass payment—all the parameters are specified in a CSV file. Refer to the Payouts by using Gate section for the parameters required by your payment method.

Information about completed payouts is available for viewing in the Payments and Manual Payments sections of Dashboard.

For more information about payout processing by using Dashboard, see Performing payouts.

Supported cash pick-up points services

Supported cash pick-up points services

Payments through the Philippines Payment Centers method are carried out through cash pick-up points services that work with the method. Each of service has its own ID that identifies it in the request of payout by using Gate.

The table below lists the cash pick-up points available for payout in the Philippines Payment Centers payment method.

Table 2. List of cash pick-up points available for payout
Cash pick-up pointsID
Cebuana Lhuillier Cash Pick-up1581
LBC Cash Pick-up1591
PeraHub Cash Pick-up1601
RCBC/RCBC Savings Bank Cash Pick-up1611
TrueMoney Cash Pick-up1621

The table with the list of cash pick-up points is provided for informational purposes only. It may change without notice. To get the current list of cash pick-up points the Philippines Payment Centers payment method supports, send a request to the payment platform.

Request for the list of available cash pick-up points

The list of cash pick-up points may change that's why we recommend that you send the payment platform a request for the list of cash pick-up points currently available in the Philippines Payment Centers payment method. The request format and structure should be the following:

HTTP request method POST
Request body format JSON
API endpoint /v2/info/banks/cash/philippines/payout/list
Full API endpoint specification /v2/info/banks/{parentMethod}/{childMethod}/{operationType}/list
Table 3. Parameters required in the request to get the list of cash pick-up points available in the payment method

strictly required—parameter is required in the initial request.

Object Parameter Description

general
object
strictly required

project_id
integer
strictly required

Project ID you obtained when integrating with Monetix.

Example: 123

payment_id
string
strictly required

Payment ID unique within the project.

If the payment is not yet created, set this parameter to a unique value.

Example: payment_47

signature
string
strictly required

Signature created after you specify all the required parameters. For more information about, signature generation, see Signature generation and verification.

payment
object
strictly required

amount
integer
strictly required

Payment amount in minor currency units without any decimal point or comma except for the cases when the currency doesn't have any minor currency units.

If the currency doesn't have any minor units (i.e. the number of digits for minor currency units is zero), set this parameter to the amount in the major currency units. To check whether the currency has any minor units, see Currency codes.

Example: 10.00 PHP must be sent as 1000

currency
string
strictly required

Code of the payout currency in the ISO-4217 alpha-3 format.

Example: PHP

You can also add any other optional parameters to the request, if necessary. For the list of all the parameters available in Gate, see API Reference.

Here is an example of the data from the request for the list of cash pick-up points available in the Philippines Payment Centers payment method.

Figure 5. Example of the data from the request for the list of available cash pick-up points
{
	"general": {
		"project_id": 200,
		"payment_id": "ORDER_155860015",
		"signature": "K6jll2ym+PtOb3ocZtr345st...=="
	},
	"payment": {
		"amount": 1000,
		"currency": "PHP"
	}
}
Figure 6. Example of the response with the list of cash pick-up points available in the payment method
[
	{
		"minAmount": 100, // Minimum payment amount allowed for the payment (in minor currency units)
		"maxAmount": 1000, // Maximum payment amount allowed for the payment (in minor currency units)
		"limitCurrency": "PHP", // Code of the currency used for the payment limits (minAmount and maxAmount) in the ISO-4217 alpha-3 format
		"id": 123, // Bank ID
		"abbr": "EXB", // Cash pick-up point shortcut name (for internal use)
		"name": "Example Bank", // General cash pick-up point name
		"nativeName": "Example Bank", // Native cash pick-up point name
		"currencies": [ // Array with currencies supported by the cash pick-up point
			{
				"id": 123, // Currency ID in the payment platform
				"alpha_3_4217": "PHP", // Alphabetic code of the payment currency in the ISO-4217 alpha-3 format
				"number_3_4217": "123", // Numeric code of the payment currency in the ISO-4217 alpha-3 format
				"currency_type": "fiat", // Type of the currency
				"exponent": 2 // Number of decimal places after decimal point
			}
		]
	}
]