Purchase 2: redirection to the provider service

When performing a purchase, the customer is redirected to the provider service where they make a purchase.

Countries and regions Ivory Coast, Gambia, Nigeria, Senegal
Payment currencies GMD, NGN, XOF
Payment amount limits Contact your key account manager at Monetix for details. Also you can check the payment amount limits in your project by using Dashboard.
Payment processing time Contact your key account manager at Monetix for details.
Currency conversion On the Monetix side
Refund
Onboarding and access fee Contact your key account manager at Monetix for details.
Special considerations
  • The amounts for the XOF currency must be specified in major currency units (without any fractional part) according to the ISO-4217 alpha-3 standard.

    For example, if the customer initiates a 1000 XOF purchase in your system, you are required to submit the 1000 as the payment amount in your purchase request.

    You can check the number of digits for minor currency units for any currency in Currency codes.

  • For the XOF currency, in some cases the purchase amount must be a multiple of 5.
  • Redirecting customers back to your system may be unavailable in some cases, therefore it is recommended that customer redirection should be performed in the iframe mode. Contact your key account manager at Monetix to find out whether this payment specifics is relevant in your case.
  • Your requests should contain only integer payment amounts in them. For example, instead of passing 105.70 (10570) GMD in your request, pass 105.00 (10500) or 106.00 (10600) GMD in it.

Operations support

Interfaces
Payment Page Gate Dashboard
Purchase

You can check the payment amount limits in your project by using Dashboard. To check your payment amount limits, go to Dashboard, select the Projects section, and then click the Payment methods tab.

The following sections provide more information about the payment processing flow and the analysis of completed payments.

Supported mobile network operators

The table below lists the mobile network operators available for performing purchase with the Mobile Commerce in Africa (Redirect) payment method.

Table 1. Supported mobile network operators
Mobile network operator ID Countries Currencies
OPay OPAY Nigeria NGN
PalmPayPALMPAYNigeria NGN
Wave WAVE Gambia, Ivory Coast, Senegal GMD, XOF

Note that the list of mobile network operators in the table is provided for informational purposes only. To get the current list of mobile network operators, contact your key account manager at Monetix.

Purchase by using Payment Page

General information

To perform a purchase by using Payment Page with the Mobile Commerce in Africa (Redirect) payment method:

  1. Send a request with all the required parameters and signature to the Monetix URL.
  2. Accept the callback with the purchase result from the payment platform.

The following figure shows the complete purchase processing flow in the Mobile Commerce in Africa (Redirect) payment method.

Figure 1. Purchase processing steps for a purchase by using Payment Page
  1. The customer initiates a purchase in your system.
  2. Your system sends the request for the purchase through Payment Page to the Monetix URL.
  3. The checkout page is displayed to the customer.
  4. The customer chooses to make a purchase with the Mobile Commerce in Africa (Redirect) payment method.
  5. The checkout page redirects the customer to the provider service.
  6. The customer completes the purchase.
  7. The customer is redirected back to the checkout page.
  8. The provider service sends the purchase result information to the payment platform.
  9. The payment platform sends a callback with the payment result to your system.
  10. The payment platform displays the payment result to the customer on the checkout page.

Request

The following table lists the parameters that you have to include in the request for purchase through the checkout page with the Mobile Commerce in Africa (Redirect) payment method.

Table 2. Basic parameters of requests to Payment Page

strictly required—the parameter must be in the initial request.

optional—the parameter is optional but adding it to the request either makes the payment process more customer-friendly or helps to increase the percentage of successful payments.

ParameterDescription

project_id
integer
strictly required

Project ID you obtained from Monetix when integrating.

Example: 1234

payment_id
string
strictly required

Payment ID unique within your project.

Example: payment_47

customer_id
string
strictly required

Unique ID of the customer within your project.

Example: customer_123

customer_first_name
string
strictly required

Customer's first name.

Example: John

customer_last_name
string
strictly required

Customer's last name.

Example: Doe

customer_email
string
strictly required

Customer's email.

Example: johndoe@example.com

payment_currency
string
strictly required

Code of the payment currency in the ISO-4217 alpha-3 format.

Example: GMD

payment_amount
integer
strictly required

Payment amount in minor currency units without any decimal point or comma except for the cases when the currency doesn't have any minor currency units.

If the currency doesn't have any minor units (i.e. the number of digits for minor currency units is zero), set this parameter to the amount in the major currency units. To check whether the currency has any minor units, see Currency units and Currency codes.

Note: Your requests should contain only integer payment amounts in them. For example, instead of passing 105.70 (10570) GMD in your request, pass 105.00 (10500) or 106.00 (10600) GMD in it.

Example: 100.00 GMD must be sent as 10000

force_payment_method
string
optional

Parameter that allows you to enforce the Mobile Commerce in Africa (Redirect) payment method for your customer and skip the page with payment method selections.

To enforce the Mobile Commerce in Africa (Redirect) payment method and skip the page with payment method selection, add the force_payment_method parameter to the request and set its value to mobile. For more information about enforcing payment methods, see Preselecting payment methods.

Example: force_payment_method: 'mobile'

signature
string
strictly required

Signature created after you've specified all the request parameters. For more information about signature generation, see Signature generation and verification.
You can also add any other optional parameters to the request, if necessary. For the list of all the parameters possible in requests to Payment Page, see Payment Page invocation parameters.

Here is an example of the data from a request to open the checkout page by using EPayWidget:

EPayWidget.run(
	{
		project_id: 1234,
		payment_id: 'payment_47',
		customer_id: 'customer_123',
		customer_first_name: 'John',
		customer_last_name: 'Doe',
		customer_email: 'johndoe@example.com',
		payment_currency: 'GMD',
		payment_amount: 10000,
		force_payment_method: 'mobile',
		signature: 'kUi2x9dKHAVNU0FYldJrxh4yo+52Kt8KU+Y19vySO/RLUkDJrOcZzUCwX6R/ekpZhkIQg=='
	}
)

You can enforce a country or mobile network operator for your customer on the checkout page. To do so, add the following parameters to the request for the checkout page opening:

Table 3. Parameters to enforce a country or mobile network operator on the checkout page
Object/parameter Parameter Description

force_payment_method
string
optional

Parameter that allows you to enforce the Mobile Commerce in Africa (Redirect) payment method for your customer and skip the page with payment method selections.

Set the value of this parameter to mobile.

Example: force_payment_method: 'mobile'

payment_methods_options
object
optional

enable_mobile_service
integer
optional

Set the value of this parameter to 1 to enable enforcing a country or mobile network operator on the checkout page.

selected_operator
string
optional

ID of the customer's mobile network operator. For the information on how to get the list of supported mobile network operators IDs, see Supported mobile network operators.

Example: WAVE

selected_country
string
optional

Customer's country code in the ISO 3166-1 alpha-2 format.

Example: GM

Here is an example of the data from the request to open the checkout page with a mobile network operator enforced for the customer:

EPayWidget.run(
	{
		project_id: 1234,
		payment_id: 'payment_47',
		customer_id: 'customer_123',
		customer_first_name: 'John',
		customer_last_name: 'Doe',
		customer_email: 'johndoe@example.com',
		payment_currency: 'GMD',
		payment_amount: 10000,
		force_payment_method: 'mobile',
		payment_methods_options: {"enable_mobile_service": 1, "selected_operator": "WAVE"},  
		signature: 'kUi2x9dKHAVNU0FYldJrxh4yo+52Kt8KU+Y19vySO/RLUkDJrOcZzUCwX6R/ekpZhkIQg=='
	}
)

Here is an example of the data from the request to open the checkout page with a country enforced for the customer:

EPayWidget.run(
	{
		project_id: 1234,
		payment_id: 'payment_47',
		customer_id: 'customer_123',
		customer_first_name: 'John',
		customer_last_name: 'Doe',
		customer_email: 'johndoe@example.com',
		payment_currency: 'GMD',
		payment_amount: 10000,
		force_payment_method: 'mobile',
		payment_methods_options: {"enable_mobile_service": 1, "selected_country": "GM"},
		signature: 'kUi2x9dKHAVNU0FYldJrxh4yo+52Kt8KU+Y19vySO/RLUkDJrOcZzUCwX6R/ekpZhkIQg=='
	}
)

Callback

In the Mobile Commerce in Africa (Redirect) payment method, the payment platform returns the purchase result in a callback. For the information about the callback structure, see Callbacks in Payment Page.

In this payment method, callbacks also have the account object with the number and type parameters containing information about the customer's phone number and their mobile network operator.

The following is an example of a callback body with information about a successfully completed purchase.

Figure 2. Example of the data from a successful purchase callback
{
    "project_id": 1234,
    "payment": {
        "id": "payment_47",
        "type": "purchase",
        "status": "success",
        "date": "2024-12-07T19:08:45+0000",
        "method": "mobile",
        "sum": {
            "amount": 10000,
            "currency": "GMD"
        },
        "description": ""
    },
    "customer": {
        "id": "customer_123"
    },
    "operation": {
        "id": 47,
        "type": "sale",
        "status": "success",
        "date": "2024-12-07T19:08:45+0000",
        "created_date": "2024-12-07T19:08:05+0000",
        "request_id": "1a23456bc7890de",
        "sum_initial": {
            "amount": 10000,
            "currency": "GMD"
        },
        "sum_converted": {
            "amount": 10000,
            "currency": "GMD"
        },
        "code": "0",
        "message": "Success",
        "provider": {
            "id": 12345,
            "payment_id": "123abc123-123",
            "auth_code": ""
        }
    },
    "account": {
        "number": "233123456789",
        "type": "WAVE"
    },
    "signature": "U7HQO7ToISZhMPKdM4XrUKQtoYzFvoB3cs9CRd4xeYG2Q=="
}

The following is an example of a callback for a declined purchase.

Figure 3. Example of the data from a declined purchase callback
{
    "project_id": 1234,
    "payment": {
        "id": "payment_47",
        "type": "purchase",
        "status": "decline",
        "date": "2024-12-07T19:08:45+0000",
        "method": "mobile",
        "sum": {
            "amount": 10000,
            "currency": "GMD"
        },
        "description": ""
    },
    "customer": {
        "id": "customer_123"
    },
    "operation": {
        "id": 47,
        "type": "sale",
        "status": "decline",
        "date": "2024-12-07T19:08:45+0000",
        "created_date": "2024-12-07T19:08:05+0000",
        "request_id": "1a23456bc7890de",
        "sum_initial": {
            "amount": 10000,
            "currency": "GMD"
        },
        "sum_converted": {
            "amount": 10000,
            "currency": "GMD"
        },
        "code": "20000",
        "message": "General decline",
        "provider": {
            "id": 12345,
            "payment_id": "123abc123-123",
            "auth_code": ""
        }
    },
    "account": {
        "number": "233123456789",
        "type": "WAVE"
    },
    "signature": "U7HQO7ToISZhMPKdM4XrUKQtoYzFvoB3cs9CRd4xeYG2Q=="
}